Refund Policy
At Big Save Maldives, we are committed to delivering quality products and exceptional service. We want our customers to be completely satisfied with their purchases. Please read our refund policy carefully.
No Refunds After Delivery Acceptance
Once the goods are delivered and accepted by the customers, we do not provide refunds or accept returns. It is the responsibility of the customer to thoroughly inspect the goods before signing the delivery note.
Inspection Upon Delivery
We strongly encourage our customers to inspect all items delivered by our team or third-party carriers before accepting the delivery. If you notice any discrepancies, damages, or defects with your order, please bring them to the attention of our delivery personnel. If necessary, refuse delivery of the item(s) in question and contact our customer support immediately.
Defective or Incorrect Items
If you receive defective or incorrect items, please notify us within [number of days] days of delivery. We will work with you to resolve the issue promptly. This may include arranging for a replacement or issuing a store credit, depending on the circumstances.
Automatic Refunds for Debit/Credit Card Orders
For orders paid with Card Payment Gateway, refunds will be automatically processed when the order is canceled before it is marked as processing. Please note that it may take some time for the refunded amount to be credited to your original payment method.
Contact Us
Email: [email protected]
Phone: +9609909381
Mailing Address:
H. Fini Villa,
Karankaa Magu,
Male’, Maldives
Registered Address:
Suite Number 30049,
Winston Business Park,
Unit F Churchill Way,
Chapeltown, Sheffield,
England, UK, S35 2PS
